Casino Security & Gaming Operations

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Upcoming Seminar Series and Speaking Engagements

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University of Nevada Reno Extended Studies – September 18th through 21st, 2017 – Reno Nevada
I always enjoy presenting at the UNR Extended Studies Gaming program regarding table games management.  The students are from different gaming regions throughout North American, and occasionally, from around the world. I will be covering the topics of Casino Mathematics and Table Game Management on September 20-21st.  Following are the topics covered during my portion of the four-day program:

  • Hold-percentage analysis as a management tool
  • Game probability and profitability factors
  • Game selection, location, mix and pricing
  • Marketing strategies and customer development
  • Customer service strategies and applications
  • Maximizing department profitability and efficiency
  • Casino database management for table games

See the Gaming Management Series overview for a full schedule of upcoming courses.  Email gaming@unr.edu, call 1-800-233-8928 or visit the website for information about gaming management education from the University of Nevada, Reno.


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